We came to Ottawa in 2006 when Alexandra became the librarian at Rideau Branch of the Ottawa Public Library. We chose to live just north of the Market area downtown. Living and working in the Lowertown neighbourhood meant that we were around a lot of different kinds of communities all the time: we gave directions to many lost tourists, ran into diplomats and local politicians, saw many students, admired the homes of Sandy Hill, and nodded at the nuns living on our street frequently. We also quickly came to know by face, if not always by name, many of the marginalised populations living in or near our neighbourhood: lower-income families in high-rise housing, clients of the Ottawa Mission or other supportive initiatives, drug users (recovering and not) and the homeless. Kris began volunteering at the Mission.Our hearts went out to our community, and we tried to find as many ways to help, small or large, as we could.
At work, Alexandra worked with her team at the library to ensure access to library resources for as many people as possible. Working to reduce barriers for customers is crucial, but even these efforts aren’t always successful. Some people will never get a library card, whether it is because they are afraid of potential future fines, afraid of losing material, or afraid for another reason in their past that is a perceived barrier, if not a real one (bad credit, negative experience with municipalities or governments in Canada or elsewhere, lack of proper identification or a permanent address). We noticed that sometimes parents weren’t even able to purchase a paperback for their children from even the inexpensive “for sale” shelves. Working at Rideau Branch was also the first time that Alexandra read a story to a child who had never been read aloud to before: an absolutely magical, but also heartbreaking, experience (he was enthralled).
As our lives in Ottawa expanded and changed, (more…)